Support
How can we help?
Most questions are about access, payments, lessons, or accounts. Here’s what to include so we can answer in one reply.
Information: Support opens with the first course
The contact address will be published here before sales open. Until then, nothing can be purchased, so there are no orders to look up.
A little context helps
Let’s get you
back to learning.
Course access
- The course name
- The email on your account
- What you see instead of the lesson
Payments and receipts
- Your order or Razorpay payment reference
- The date and amount
- Whether the course unlocked
Lessons and scenes
- The course and lesson
- Your browser and device
- What happened and what you expected
Your account
- The email on your account
- What you were trying to do
- Any message shown on screen
Looking for a quick answer? Read the FAQ, or see how purchasing works.